At Caroline Heuss, we care deeply about the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, and protect your personal information.
Your data is used to:
We do not sell or rent your personal information. We only share necessary data with:
We take security seriously. Our website uses SSL encryption, and we limit access to your data internally. However, no online system is 100% secure.
We use cookies to improve your browsing experience, analyze traffic, and provide essential features like cart storage.
You may request to update, correct, or delete your personal data by contacting us directly at info@carolineheuss.com.
This policy may be updated from time to time. Any changes will be reflected on this page.
Welcome to Caroline Heuss. By using our website, you agree to the following terms and conditions. Please read them carefully.
All orders placed are subject to availability. Payments must be completed before shipping. We accept PayPal, Stripe, and credit/debit cards.
We ship within the time stated on each product page. International shipping may take longer and could incur customs fees, which are your responsibility.
You may return your item within 14 days of receiving it, provided it is unused and in original packaging. Custom or used dolls are non-refundable.
All content on this website, including images, texts, and designs, are owned by Caroline Heuss. Reuse or copying without permission is prohibited.
We are not liable for any indirect or consequential loss related to use of our website or products.
These terms are governed by and construed in accordance with the laws of the United States of America.
For any questions, email us at support@carolineheuss.com or use our contact form on the website.